This course is designed to provide learners with a practical knowledge of Outlook advanced features. Users will feel more than confident using Outlook and be able to set up rules to filter emails and to use stationary, templates and forms to customize emails.
Overview of Course:
Upon successful completion of this course, learners will be able to:
- Advanced Organization Tools: This section will discuss how to create and use folders, create rules, use the Organize pane, use Outlook's junk e-mail filter (which helps protect from phishing messages and spam), create and use search folders, use favorite folders, and use Instant Search and traditional search.
- A Word Primer: Many of Outlook's message features are actually part of Word, so this section will teach participants how to perform basic Word tasks, including how to select, move, and format text.
- Doing More in a Message: To begin, this section will look at some other Word tools, including paragraph spacing, borders and shading, themes, hyperlinks, and spell check. Then, participants will learn how to include Word elements (such as tables, ClipArt, and SmartArt) to a message. Finally, participants will learn how to add calendars, business cards, tasks, and other Outlook items
to a message.
- Using E-Mail Features: This section will look at the mail formats available in Outlook, how to create and use a signature, how to apply stationery, and how to change various message options (such as BCC fields, message priority, and delivery receipts).
- Understanding E-Mail Accounts: Participants will look at each type of e-mail account supported by Microsoft Outlook (Microsoft Exchange Server, POP3, IMAP, and HTTP) in detail. Participants will also learn about RSS support, new to Outlook .
This course is designed for those users learners who process a working knowledge and understanding of the concepts covered in the Outlook Foundation course.